How can we help?
Quick answers about booking, payments, safety and teaching.
Booking
How do I book a trial class?
Open a teacher's profile, choose a slot and tap Book trial class. You sign in with your mobile number, pick your child and confirm.
Is the trial class free?
It depends on the teacher. The price, including free trials, is shown before you pay.
Can I reschedule?
Yes. You can reschedule from the app or your account within the teacher's cancellation policy.
Payments and refunds
How do I pay?
By UPI or card in the app or on the web. The teacher is paid only after the class happens.
How do refunds work?
The cancellation policy is shown at booking. Before you cancel, you see the exact refund, and it goes back to your original payment method.
Where are my invoices?
In your account under Invoices and refunds.
Safety
What do the badges mean?
Each badge means we checked something ourselves. See the Trust and safety page for who checks what.
How do I report a concern?
Use Report in the app or write to shaukly@varviktechnologies.com. Serious reports are reviewed by a person quickly.
For teachers
How do I join?
Tap Start teaching, sign up with your phone and complete verification.
What are the fees?
See Fees for providers. We charge commission only on completed bookings.
Still stuck? Write to shaukly@varviktechnologies.com and we will reply within one working day.