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    Trust and safety

    How we check every teacher

    Your child's safety comes first. Here is exactly what each badge means, who checks it, and what it does not cover.

    Find verified teachersReport a concern
    100%
    of teachers ID-verified before going live
    24 months
    then re-verified
    Human decision
    on every rejection or suspension

    The six badges

    ID verified
    Who checks it

    A licensed identity vendor, using DigiLocker or Aadhaar e-KYC, PAN and a live selfie.

    What we check

    Name matches across ID, PAN and bank account. The face on camera matches the ID photo. Age is 18 or above.

    What it doesn't mean

    It does not mean a police check. It tells you the person is who they say they are.

    Qualified
    Who checks it

    Our review team, with official registries where they exist.

    What we check

    Degrees and certificates are pulled from DigiLocker or read and verified. FIDE, AICF, music boards and yoga boards are looked up directly.

    What it doesn't mean

    No badge does not mean a poor teacher. Many skilled teachers are self-taught.

    Video intro
    Who checks it

    A reviewer from our team watches every video.

    What we check

    The teacher explains what they teach, to whom, and how. The person on camera is the same person as the ID.

    What it doesn't mean

    It is not an audition. It helps you see how they speak to children before booking.

    Place verified
    Who checks it

    Our team, with geo-tagged photos taken inside the app.

    What we check

    The space matches the activity, the photos are original, and the location matches the address.

    What it doesn't mean

    We don't inspect equipment or fire safety. Ask the teacher if you are unsure.

    Background checked
    Who checks it

    A licensed background-check vendor.

    What we check

    Address, police and court-record checks. Refreshed every 24 months.

    What it doesn't mean

    It checks past records only. It is required for every home-visit teacher, no exceptions.

    Registered academy
    Who checks it

    Our team, against business registration.

    What we check

    Registration documents, branch addresses and every instructor, one by one.

    What it doesn't mean

    An academy badge does not vouch for individual instructors. Check each instructor's own badges.

    How we review

    Software reads the documents and checks for fraud. It can speed approval up, but it never rejects anyone. A trained person reviews anything unusual, and always decides about rejections.

    1. 1Identity first

      ID, face match, age

    2. 2Credentials and video

      Documents and intro, with evidence

    3. 3Place and background, where it applies

      Home visits need a clear check

    4. 4Always watching

      Reviews, reports and chat flags re-score a teacher

    Something wrong? Tell us now.

    Serious reports are looked at by a person within 30 minutes, around the clock. The teacher can be suspended straight away while we investigate.

    Tips for parents

    • Stay for the first class, or sit in at home visits.
    • Keep chats and payments in the app.
    • Use SOS in the app if something feels off.
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